We do Long and Short Distance Moving, Pay Less for Shared Loads!

Terms & Conditions, Removals

While we would prefer to operate in an environment free from rules and regulation, in order to protect the quality of our service and our relationship with our valued customers, we ask that you please read carefully before accepting any quote from Around About Removals. We will always try to remain adaptable and understanding to your unique needs.

1. QUOTES

1.1. Official (written) quotes are valid for 28 days.
1.2. Additional costs will be negotiated if the following has not been disclosed to us at the time of compiling your quote:
1.2.1. Premises above second floor
1.2.2. Loading more than 25 meters from front door – see 4.
1.2.3. Exceptionally large, heavy or unusually shaped items (e.g. sleeper wood furniture, pot plants)
1.2.4. Packing and/or boxes required
1.2.5. Disconnecting or reconnecting of electrical/plumbed appliances
1.2.6. Dismantling and Assembling of furniture
1.2.7. Additional items not specified on final signed inventory list.
1.2.8. If we are misinformed by yourself regarding any access limitations and restrictions, which in Around About Removal’s reasonable opinion and/or move your delivery to a time and date logistically executable.  Storage and re-delivery fees will apply.  
1.2.9. Access limitations and restrictions include but are not limited to the following:
1.2.9.1. Closing times of security gates, storage facilities etc. 
1.2.9.2. Vehicle height/length and weight restrictions
1.2.9.3. Around About Removals Employee ID’s/passports are required.
1.2.9.4. Gravel/dirt roads (only if agreed to by us in writing)
1.3. The following services are excluded, unless requested and quoted for:
1.3.1. Connection and disconnection of electrical, electronic or plumbing equipment or any other similar items. 
1.3.2. Dismantling and reassembling of furniture.
1.3.3. Removing and re-installing doors, security gates or windows to move any item out or into the property. 
1.3.4. Hoisting of items.
1.3.5. Items that require more than four men or specialised equipment to move. 

1.1.  SHARED LOADS

The company offering furniture delivery has certain policies related to shared loads. These policies are outlined below:
1.1.1. Delivery Timeframe: The delivery of furniture can take anywhere from 2 to 6 days.
1.1.2. Pricing: The prices for furniture delivery are determined based on other shared loads in the same area.  However, if there are not enough moves from the same area, the company reserves the right to cancel the move.
1.1.3. Availability: The availability of shared loads is determined by the number of shared loads in the same area.  If there are enough shared loads in the same area, it is profitable for the company to do the move.
1.1.4. Cancellation:  If the company cancels the move, any deposit paid by the client will be refunded in full. 

2. INVENTORY

2.1. Please be as thorough as possible when compiling your inventory list
2.2. Changes to the inventory list need to be communicated to us in order to ensure the correct staff and vehicle is reserved for your move
2.3. Changes to your inventory may have a direct impact on the quote supplied to you. See 1.2
2.4. All items are assumed to be of a nature that 2 loaders can carry and load. If not, please advise in good time.
2.5. Items of great value (e.g. antique furniture) need to be identified within the inventory as additional insurance may be required. See 9.
2.6. Jewellery, handbags, wallets, cash, ammunition, keys, medals, laptops, cell phones, tablets and firearms must be transported by owner. 
2.7. Any type of wine collections & beverages must be packed and sealed by owner and will be transported at your own risk. 
2.8. It is the owners duty to ensure that all items are loaded. 
2.9. Potplants will be transported at your own risk, and should not be watered before or during transportation.  Potplants will be quoted separately. 
2.10. Self-packed boxes and/or crates are transported at owners own risk.  It must be packed so that 2 men can handle it. 
2.11. Flammable fluids & paint will not be transported by Around About Removals.  Only EMPTY gas bottles will be transported. 
2.12. Only the items listed in the Inventory are part of the service rendered by Around About Removals. All other items not provided for in the Inventory are excluded from this agreement and are regarded as “excluded items” and Around About Removals has no obligation to move or handle these items, unless approved by management in writing. 
2.13. Excluded items include but are not limited to:
2.13.1. Loose and unpacked items
2.13.2. Items packed in refuse bags
2.13.3. Unsealed owner packed boxes. 

3. WRAPPING AND PACKING

3.1. Please ensure that large pots have been emptied of soil and plants where possible.
3.2. Please bind leaves and branches for efficient loading
3.3. Please ensure boxes containing fragile items are marked clearly
3.4. Please ensure that ALL small valuable and personal items are removed by yourselves.  Please put it out of sight before we arrive. 
3.5. We can assist with packing of your belongings however this will only be done if arranged at the time of requesting the quotation
3.6. TVs must be packed in a box or securely wrapped with a box around them, as they are fragile items. No TV will be loaded unless properly boxed.  Alternatively, we can provide box wrapping for an additional fee.

4. ACCESSIBILITY

4.1. Should the distance from our vehicle to your front door exceed 25m, please notify us prior to your move.  More than 25 metres will require a long carry.  More than 70 metres will require a shuttle, both at extra cost.
4.1.1 If a last-minute shuttle is required at loading or off-loading points, you will be charged a fee of R3000.00 
4.2. Please ensure that there is suitable parking space for our vehicles (6.5m to 8.5m) for the 4,5 and 7 Tonners, and 15m for the Interlink, that we use for long distance moves. 
4.3. Please note that it is your responsibility to inform us if trucks/trailers are not permitted to enter your complex and to confirm any height/weight restrictions at both premises.  This includes extra stops. 

5. ARRIVAL TIME

5.1. While we do our utmost to ensure a punctual arrival, the estimated time of arrival may vary as dependent on factors such as traffic, weather and cooperation of other customers who may be moved prior to you. Your patience is highly favoured
5.2. Please ensure that we can contact you if we require directions while on-route.
5.3. Any delay incurred by the customer in loading or off-loading of vehicle, will be charged at a rate of R450.00 per hour. 

6. MISCELLANEOUS

6.1. Please ensure that plumbing is disconnected prior to your move
6.2. Please note that it is your responsibility to inspect both premises prior to our departure to ensure no items have stayed behind.
6.3. You have the right to check our vehicle/s prior to our departure to ensure all items have been offloaded

7. PAYMENT

7.1. Please contact us prior to making your deposit to ensure your chosen date is still available.
7.2. Deposit: 50% to be paid in order to accept the quotation and secure the date of your move. Remaining balance to be settled 48 hours prior to the move. Only EFT and online payment will be accepted.  For Cash deposits at the ATM or at the bank, there will be an additional R50.00 bank charge.  
7.3. Please note: Your move will not be confirmed until the deposit is received
7.4. We regret we do not accept Cheques, Cheque Deposits or Cash
7.5. Goods will not be off-loaded unless account is settled in full. 
7.6. Storage and re-delivery fees will be charged if you are unable to receive your goods or payment is not settled in full. 

8. CANCELLATION

8.1. For moves booked between the 20th and the 4th of any given month, cancellations need to be made at least 72 hours prior to the move
8.2. For moves booked between the 5th and the 19th of the month, cancellations need to be made at least 48 hours prior to the move.
8.3. Cancellations made in less time than stipulated in 8.1 and 8.2, then forfeit the deposit.
8.4. There will be a 10% admin fee for all cancellations. 

9. INSURANCE

9.1. Around About Removals is insured by Mutual & Federal. Your load will be insured up to the value of R400,000 and will be covered against:
9.1.1. Hi-Jack
9.1.2. Fire and Looting
9.1.3. Vehicle Collision and Overturning
9.2. While we will not be held responsible for any damages NOT covered by our insurance, we will do our utmost best to repair furniture that is repairable and was damaged, as a direct result of handling by our team.
9.2.1. Damaged furniture must return with the truck upon offloading. It will then be brought to the office where it will be assigned to be repaired. After the repair process has been completed, it will be returned to the owner as soon as possible.
9.2.2. Although our staff is trained and equipped to handle and take extra care of your belonging, to the best of their abilities, accidents do happen. We urge all our clients to take out either the All-Risk insurance that we offer to you, at an additional cost or to inform your own insurance. This is covered under your short-term insurance, prior to your move. This is for all Electrical Appliances that are of greater value. Around About Removals will not be liable for dents, scratches or any other damages obtained during the time of the move.
9.3. Damages must be identified at the time of the move, prior to our departure.
9.4. Items of great value (e.g. antiques) must be identified at the time of requesting the quotation as additional insurance may need to be arranged.

10. DAMAGES AND CLAIMS

10.1. While we will not be held responsible for any damages NOT covered by our Insurance, we will do our utmost best to repair furniture that is repairable and was damaged, as a direct result of handling by our team. 
10.1.1  Damaged furniture must return with the truck upon offloading.  It will then be brought to the office where it will be assigned to be repaired. After the repair process has been completed, it will be returned to the owner as soon as possible. 
10.1.2  Any damages that are not discovered during the move but are found after the truck has departed, must be reported to the office within 48 hours of the move, in writing and with photos. 

11. OWNERSHIP OF GOODS

11.1. By accepting our quotation, you warrant that:
11.1.1. The goods removed are your property or,
11.1.2. You have the authority of the owner (in writing) in respect of the goods being moved
11.1.3. You will indemnify us in respect of any damages and/or costs if these warranties are not true.

By paying the 50% deposit, you agree to the Terms and Conditions of this document. 

Local & Long Distance Movers!

Moving can be stressful. Our moving services team can help .
Moving Family

Preferred and Trusted since 2009

Google Reviews

We've used Around About removals a few times. The whole process is seamless! From their very competitive price to the way they take extreme pride in their work. Can recommend them for your removals
The team arrived on time, worked very quickly, were professional and responded to feedback and requests. They were very careful with the goods and worked very neatly. I would definitely use your company again and recommend you to anyone considering a move. Thank you!
Good, fast professional service!
The team was very helpful and handled my goods with utmost care; I will definitely recommend Around About Removals to family and friends.
I was very happy with the moving of my furniture. It was quick and efficient.
My experience with the team at Around About was absolutely exemplary! From their prompt quoting process to their utter professionalism on moving day I cannot recommend them highly enough. Despite numerous challenges, not of their making, the Around About team went above and beyond to make my move as stress-free as possible. Kudos to this great removal company
Assistance and service were fast and efficient!
THANK YOU AROUND ABOUT REMOVALS THE TEAM THAT HELPED US MOVE TODAY WAS SIMPLY AMAZING , THANK YOU IS TWO SIMPLE WORDS BUT FROM QUOTE TO THE GATE CALLING THAT THE MOVING TEAM WAS AT GATE ON TIME IN FACT EARLY WAS RECOMMENDED TO ANYONE AGAIN THANK YOU !!!!! PLEASE TELL THE TEAM THAT WE APPRECIATE THEIR SERVICES.
GONZO 2019
GONZO 2019
22/11/24
What a pleasure to do business with this company. I highly recommend this business. Their customer service is second to none. The service quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. .
The best service I received from movers ever. No problems what so ever. Easy admin and great professionalism across the board.
These guys are absolutely the best! From the time of the quote request to the booking and eventually the long distance move, the overall process was done with ease. Martie was an absolute pleasure to deal with and she was in constant contact re the move date and other important information. On the day of the move, Pieter and his great team ensured that our furniture were loaded with the utmost of care. The best part is that they kept to their promise to deliver on the day and Pieter remained in contact re the delivery time and other logistics. It was honestly a stress free process and I highly recommended Around About. THANK YOU guys!
Excellent service and quality work from all departments.
Great service very fast and fix all the problem. They won’t add extra prices. Really recommend!!
No hassle, on time, professional, efficient, innovative and friendly.
James and his team (Frans, Ernest and April) were professional, helpful, advisory and careful. Any request for delicate handling was happily respected! I’ve used Around about twice (with great success on both occasions) and Martie and Salome were incredibly patient with us. They are reasonable, honest and willing to “help” the customer always! Would recommend! Thank you all!
Great experience and excellent service. Friendly staff and very professional. Would definitely recommend
Spoed Varkie
Spoed Varkie
06/06/24
Salome were very helpful from the start until the end. She went out of her way to help me. The staff were very helpful, and take a lot of stress from our shoulders. I will recommend your company to anyone. Thank you Round About Removals.
I can highly recommend this company for all your moving needs. This is my third move with them and it went smoothly.It is easy to get an estimate quote online and Martie assisted with all the admin related parts.On the day of the move, the guys were punctual and loading and off loading was done quickly and efficiently. in my case less than 3 hours. I had no damaged goods and items were placed in the applicable rooms as per my marked boxes.Moving is such a stressful event, but Martie and the team made sure that they handled this part of it like the professionals they are!Thank you to the Around About team! You are rockstars!
I had to arrange a move at the last minute and Around About went all out to help me make it happen.They fitted me into their schedule, and their team were incredibly efficient.Everything arrived in good condition, easing the stress of a last-minute move.
Andrew
Andrew
01/03/24
I highly recommend this company! I've used their services twice and plan to do so again. They are consistently punctual, diligent, swift, and attentive.
Thank you for a very professional and satisfactory move to Pretoria East. The team was SUPERB!!!! The move exceeded my expectations. Thank you Around About, I will definitely promote your company whenever I have the opportunity. Be blessed!
Sonia Emery
Sonia Emery
19/01/24
I have used this company twice before.Still..... excellent servic.e friendly staff. And the care they took with my furniture.I will continue to use Around About for my moving needs.
Service Excellent I would recommend them anyday. Driver Herbert and his team were outstanding they were careful with all my glass cabinets and my furniture.
Wendy Ross
Wendy Ross
17/12/23
The team was absolutely brilliant and very professional. We would recommend them 100 times over as they were so great. The speed in which they packed up and unpacked was phenomenal and they took great care in the items we were moving. The cost was also very competitive! THANK YOU JEFFERY and CO!! We will be recommending this company to others.
Very good company. Friendly movers, the team of guys did an amazing and quick job. They worked very carefully with our furniture. The team leader was very organized and lead the team well. It was just unfortunate that the admin / office team double booked for that day, causing delays with another move and constantly called to hurry the guys along. But overall we were very happy.
Mike Larry
Mike Larry
09/10/23
What a pleasure working with Around About Removals! Quick, Easy and professional! I would definitely recommend them and would use them again for a move!
Excellent service and very professional.
Sue Meyer
Sue Meyer
04/09/23
Around About Removals did my move from my business premises as well as my home on the 25th August. From the moment of getting the quotations until the day of the move they were very helpful and assisted with all of my queries, on the day of both moves they were on time and loaded the business premises first in excellent time and took care to pack the truck carefully. They then proceeded to my home and loaded everything there in good time and then unloaded both load in excellent time, all the helpers and the drivers were very friendly and helpful and I was so grateful for all the assistance . There were no breakages or any damages and I would like to thank all the staff and management their professional and excellent services , I highly recommend them to anyone who needs any move done. Once again a very big thank you and if I ever have to move again I will most certainly use your company. Kind regards Michelle
I had the pleasure of dealing with Around About Removals when we recently moved. From the moment I requested the quote until the last box was moved into my new house I was met with friendly and professional service. I had to adjust my quote and could do that without any hassle. Then I had to request an early moving slot on short notice and my contact person, Shivan Verwey, went out of her way to make sure I could be assisted. She is an absolute star and she ensured that a highly stressful moving experience went smoothly. The moving team was amazing. They were friendly and efficient. These 4 gentlemen worked hard with smiles across their faces. Thank you Shivan, the moving team and Around Abour Removals. I can highly recommend this company for your moving needs.
ilse louw
ilse louw
22/06/23
Picked up my stuff for long distance removal this morning.... definitely very happy so far.... pickup took less than half and hour!!! Price also very good.
My move went very well. The guys that assisted with my move were so professional. Shivan really helped to calm my nerves through the whole process and put a lot of effort into ensuring that everything was done according to my wishes.
Pickup and delivery done at the scheduled time!
Siphesihle
Siphesihle
03/05/23
Best prices for moving….great service
Company is great and helped us with an urgent relocation. However, we had minor damages on 3 items so I would like to suggest, there staff pay attention to how they handle the furniture entrusted to them, especially when you have furniture that's been in the family for 80 years. Other than that, I would recommend the company.
PJ Joubert
PJ Joubert
05/03/23
I cannot express how great the guys were with my move. They were ahead of schedule (which was so appreciated) and took immense care with my furniture.From Quote to pick and delivery, this was the best experience I have had with a moving company to date. Well done Martie, Jeffrey and team!
Chris
Chris
07/12/22
js_loader
Around About Logo - Footer
We strive to be in constant communication with our customers all over South Africa until the job is done. Our moving company looks forward to service you!
Contact Us
  • 012 004 1485
  • 082 454 5454
Centurion Branch
  • 24 Amatola Rd, Doringkloof, Centurion
George Branch
  • 13 Discovery St, Pacaltsdorp, George
Copyright 2024 - Around About Removals | All Rights Reserved Fusion Creative

Before you go, let us give you a Quick FREE Quote!

Type of Move
Home Type